Questions, answered

Everything is made to order, so we ask for at least 3 days' notice; custom and theme orders may need a little longer. Popular weekends fill up early, and the calendar always shows what's open while you build your box.

Yes! We're based in Summerville and deliver across the Charleston/Summerville area for a distance-based fee: free for the first 5 miles, after 5 miles the base deliver fee is $5 plus $1 per mile after that, capped at $18. Enter your address while ordering for an instant estimate; we confirm the exact fee with your order. Pickup is always free.

Yes! Every box includes a color palette choice plus a "your colors" note, and for full themes (weddings, birthdays, showers) our custom order questionnaire is the place to start. We've piped everything from "Positano summer" to "the summer I turned 15." Send photos of linens, invitations or a mood board and we'll mix buttercream to match.

Please know our cupcakes are made with wheat, eggs and dairy (milk, butter, cream), in a kitchen that also handles soy and nuts. If you or a guest has an allergy or restriction, tell us in the allergies field when you order and we'll talk it through honestly before you commit.

They're best the day of pickup. Kept in their box at cool room temperature they're lovely for 24 hours; refrigerated they keep up to 3 days. Just give them 45 minutes at room temperature before serving so the buttercream softens.

Every petal is piped buttercream: no gum paste, no wafer paper, nothing to pick off. The whole flower is the frosting.

We love large orders, but they reserve significant production time, so please get in touch as early as you can and we'll plan the date together.

Fully booked means our production capacity for that day is spoken for. We can't make exceptions, but nearby dates often have room, and the calendar shows every open day. If you are inquiring about a large event, please reach out if your date shows all booked up and we will try to make arrangements for you.